at the American School for the Deaf

At Source Interpreting, we take the time understand our clients’ needs. We provide quality sign language services in a variety of settings, including conferences, job interviews, professional development trainings, medical and legal appointments, and much more. Our knowledge and experience allow us to provide accurate interpreting services while fostering a positive image of accessibility.

Since 1817, the American School for the Deaf has been a pioneer in meeting the needs of Deaf and Hard of Hearing students and adults across the country. From our early beginnings as the birthplace of American Sign Language to our groundbreaking educational philosophies, ASD continues to rise in meeting today's pressing challenges. In September 2016, the American School for the Deaf launched Source Interpreting in response to the closure of Connecticut’s Department of Rehabilitation Services Interpreting Unit.  Source has grown steadily, while earning the trust and confidence of deaf, hard of hearing and hearing consumers throughout Connecticut and surrounding areas. Source Interpreting plans to expand its service area to help eliminate existing service gaps throughout the Northeast.  

What Stands Source Apart? 

 

Organizational Advantage 
Source Interpreting is committed to excellence.  Our team of highly qualified interpreters are nationally-certified, state-registered and dedicated to confidentiality and professionalism.  We are available 24/7/365 to provide reliable interpreting services in a variety of settings, including conferences, job interviews, trainings, medical/legal appointments, and educational settings.  Care is taken to ensure that assignments are matched with appropriate interpreter(s).  Source is a deaf-operated program and all staff are bilingual in American Sign Language and English.  We also specialize in Certified Deaf Interpreting (CDI) and virtual remote interpreting services.   
  

Requesting an Interpreter 
Requesting an interpreter is simple!  A client may contact Source to make a request by phone, fax, e-mail, or through our website.  Requests may also be made through our secure online portal.  The following information is required at the time of request: 

  

  • Client name  

  • Assignment location 

  • Assignment classification (i.e. medical appointment, conference, etc.)  

  • Requested start/end times  

  • Assignment duration 

  • Contact information 

  • Interpreting services requested (i.e. ASL interpretation, CDI, CART captioning, virtual interpreting, DeafBlind, etc.)   

  • Interpreter preference  

 

Last Minute / Emergency Requests 
Clients may contact Source to request immediate interpreting services.  Because of our extensive team of interpreters, Source makes every effort to accommodate short notice requests, with the understanding that it is more difficult to secure interpreting services with minimal lead time. 

 

Technological Advantage 
Source uses state-of-the-art scheduling software that allows for clear communication between clients and interpreters. Customers and clients may request interpreting services by phone, e-mail or automatically through our online form. Confirmation e-mails are sent to both the client and the assigned service providers, which ensures clients and interpreters are informed about service appointments.   

 

Corporate Sensitivity and Awareness Training 

Many businesses and non-profit organizations do not understand how to effectively communicate and work with deaf and hard of hearing customers, clients and employees.  To help close this gap, Source Interpreting provides sensitivity and awareness professional development training for these community partners on a variety of topics, including accessibility requirements/recommendations, exposure to Deaf culture, best practices for using interpreter(s), etc.  Source is a proud partner in promoting accessibility throughout our community.    

Compliance Management 

The federal Americans with Disabilities Act (ADA) requires public agencies and certain public accommodations (such as physicians, lawyers, libraries, daycare centers, and hotels) to provide reasonable accommodations for individuals with disabilities, including sign language interpreting. Source remains current on all ADA compliance regulations, state regulations for the deaf and hard of hearing, and publications from the Registry of Interpreters for the Deaf (RID). 

WHAT PEOPLE SAY ABOUT SOURCE

"It is a pleasure working with Source Interpreting. The staff is friendly, easy to work with, and are extremely talented. Providing ASL interpretation at a variety of museum programs and events can be complicated, but the Source team is flexible and makes the process easy.  We always know the interpretation will be high quality and reliable."

- Rebecca Gavin, Director of Education, Connecticut Historical Society